Privacy Policy
 
Effective Date: December 2024 
 
Welcome to Vacacash.com!

www.vacacash.com is a property of Zimba Inc. (hereinafter collectively referred to as “Zimba,” “us,” “we,” “our,” or “Company”), has created the following terms of service (“Terms of Service”, “Agreement”, "Terms") to apply to all users and clients of this website (“Site”), and all digital assets contained or offered therein (collectively, our “Services”). 
 
Scope
This Privacy Policy describes the Company’s collection, use, disclosure, and protection of your information, including your personal information, collected or provided through our website (“Site”) and how we use information in connection with our services offered through the Site (collectively the “Services”).
 
By using our Services, or otherwise providing us your information, you agree to this Privacy Policy and agree to be bound and abide by our Terms of Service found here. If you do not agree with any term in this Privacy Policy, please do not provide us your information or use our Services.
 
Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal information from such individuals.
 
Information We Collect
We may collect the following categories of information in connection with your use of our Services, about which are described in more detail below. All of the information listed is hereinafter referred to as "Information."
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Registration Information: When you register for the Services, you will be asked for basic registration Information, such as an email address and password.
Identification Information: You may also be asked to provide identification Information upon registration, including your first and last name, gender, date of birth, and home address.
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Third-party credentials: You may also provide the Company with certain credentials for third party payment services (“Third-Party Sites”) when you authorize us to connect to them on your behalf.
 
Information from Third-Party Sites: When you agree to have the Company connect to any Third-Party Sites on your behalf, in order to provide you with personalized cash back rewards, we will collect transaction-level data from the Third Party Sites via our Services. For example, if you register your chequing account or credit card account with us, we will collect the transaction details from your chequing account or credit card account in order to personalize rewards and determine for which transactions you are eligible to receive cash back rewards.
 
Technical, device and navigational information: We may collect information about your interaction with our Site or Services such as computer browser type, pages visited, average time spent on our Site or Services, IP address, unique identifier of the device, device advertising identifier, and operating system version.
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Additional Information as otherwise described to you at the point of collection or pursuant to your consent.
 
How We Use The Information We Collect
We use and process your Information for things that may include, but are not limited to, the following:

• issuing the offered cash back rewards based on your spending with the Company’s partners;

• offering and improving the Services, including creating and personalizing offers and rewards;

• responding to your inquiries about our Services;

• analyzing usage of our Services;

• alerting you to software compatibility issues;

• delivering any administrative notices or alerts and communications relevant to your use of the Services;

• for marketing and advertising purposes, including sending you promotional material or special offers on our behalf or on behalf of our marketing partners and/or their respective affiliates and subsidiaries and other third parties, provided that you have not already opted-out of receiving such communications;

• to fulfill contracts we have with you;

• offering you other products, programs, or services that we believe may be of interest;

• performing market research, project planning, product development, troubleshooting problems, and analysis of user behavior;

• to manage, improve and foster relationships with third-party service providers, including vendors, suppliers, and parents, affiliates, subsidiaries, and business partners;

• conducting anonymized user analytics and industry benchmarking;

• to comply with any applicable laws and regulations and respond to lawful requests;

• for any other purposes disclosed to you at the time we collect your Information and/or pursuant to your consent;

• enforcing our Terms of Services and as otherwise set forth in this Privacy Policy; and

• a transaction in connection with a merger, sale, of substantially all of our assets, or a corporate reorganization.

• In order to allow you to use our Services, we may be required to verify your identity. To do so, we may, directly or through our service providers, use Information you provide and verify it against our service providers’ databases or through other sources. We may use your Information to verify your identity in the event you contact us for assistance with the Services. 

 
Information we process may be transferred to, stored, and processed in Canada, or any other country in which the Company or its affiliates, subsidiaries, or service providers maintain operations. By using and providing Information to us through the Site and Services, you agree and consent to the transfer, storage, and processing of your information to any such country in order to provide the Site and Services. Please be aware that Information, including personal data, that we collect may be transferred to, stored, and processed in a jurisdiction in which the privacy laws may not be as comprehensive as those in the country where you reside or are a citizen. We collect and transfer only Information, including personal data: with your consent; to perform a contract with you; or to fulfill a compelling legitimate interest of the Company in a manner that does not outweigh your rights and freedoms. We endeavor to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with us and the practices described in this Privacy Policy. We also enter into data processing agreements and model clauses with vendors whenever feasible and appropriate.
 
How We Disclose The Information We Collect
We may share your Information with our affiliates and subsidiaries for the purposes of providing the Services. In connection with the delivery to you of any cash back rewards that you may redeem, we may share some of your Information with third parties in order to process the transaction you have requested.
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We may share your Information with our service providers to enable them to assist in fulfilling the requests you make or the transactions you conduct via the Site, including the operation of certain functions of the Site and the Services.
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The Company and its service providers may provide your Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian or other law. We may also disclose information where necessary for the establishment, exercise or defense of legal claims and to investigate or prevent actual or suspect loss or harm to persons or property.
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We may transfer any Information we have about you as an asset in connection with a proposed or actual merger, sale, investment, or financing (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of the Company or as part of a corporate reorganization or sale or other change in corporate control.
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We may license, share or otherwise disclose aggregate, de-identified or anonymous information about users or users’ engagement with the Services with third parties for marketing, advertising, analytics, research or similar purposes. For example, we may provide participating merchants or third-parties with aggregated or anonymized information relating to users’ engagement with the Services to allow participating merchants and other third parties to assess the results of their campaigns.
 
How We Protect The Information We Collect
We take the security of your Information seriously. We use technical, physical and administrative safeguards, such as, but not limited to, firewalls, encryption techniques and authentication procedures to maintain the security of your Information. Unfortunately, no collection or transmission of information over the Internet or other publicly accessible communications networks can be guaranteed to be 100% secure, and therefore, we cannot warrant the security of any such information. We are not responsible for the circumvention of any privacy settings or security features. You agree that we will not have any liability for misuse, access, acquisition, deletion, or disclosure of your Information. 
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Your online access may be protected with a password you select. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication (such as letters, phone calls or email messages).
 
Your Choices
You have the option of receiving periodic Site or Services related alerts, weekly summaries, notifications, newsletters, promotions, or other information via email. You may choose to sign-up or stop receiving alerts, summaries, newsletters and promotions by indicating your preference in your account profile or settings. You may also follow the unsubscribe instructions in the email you receive. Please note that certain Service-related messages that we send are necessary for the proper functioning and use of the Services and you may not have the ability to opt-out of those messages.
 
Third-Party Offers, Advertisements, And Data Collection
We may offer a number of separate products and services offered by third parties advertised to you on our Site and through the Services. These third-party offers may be complementary to your use of the Services and may be personalized based on Information you provide to us, Information we have collected about you, your transactions in your linked accounts, queries made through the Services, or other Information. If you choose to use these separate products and services, provide information to the third-party, or allow the third-party to otherwise collect Information about you, then their use of your Information is subject to the applicable third-party’s privacy policy and terms of service, not this policy. You should review the practices of the third-party before deciding to use their service or provide them with any Information.
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As a user of our Site and Services, you grant our service providers, including, but not limited to Yodlee, Plaid, Finicity, Flinks, the right, power, and authority to access and transmit your data as reasonably necessary to provide the Services. In addition, you acknowledge and agree that your personal Information will be treated in accordance with the privacy policies of these service providers. You furthermore expressly grant our service providers the right, power and authority to (acting on your behalf) access and transmit your Information, including personal Information, as reasonably necessary to provide the Service to you and the Company.
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We may use third-party service providers to help us analyze certain online activities. For example, these service providers may help us measure the performance of our online promotions or analyze Services activity. We may permit these service providers to use cookies and similar technologies to perform these services. For example, we use a service provider such as Google Analytics on parts of the Site or Services to determine interest and other data to better serve our customers. To learn more about Google’s privacy practices, please review the Google Privacy Policy at https://www.google.com/policies/privacy/. If you prefer to not have your data used by this service provider through our Site, you may visit the Google Analytics opt-out page.
 
How We Use Cookies And Similar Technologies
To help operate the Site and Services, enhance your experience, and collect information about online activity, we may place small data files on your computer or other device. These data files may be in the form of cookies, pixel tags, local shared objects, or other similar technologies. Cookies and similar technologies enable us to personalize our Site and Services for you. These technologies allow us to store and manage your preferences and settings, measure and analyze how you use our Site and effectiveness of our communications, offer targeted products, programs and services, and help us improve our products, services, and security. Information collected includes internet protocol address, operating system, browser specifics of your device, device characteristics, user ID, and specifics regarding your interactions with (i.e., the path you take through) our Site and Services.
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Most browsers provide you with the ability to block, delete, or disable these technologies. If you choose to reject cookies or similar technologies, some Services may not be available or some functionality may be limited or unavailable. Please review your browser manufacturer’s help pages for assistance with changing your settings. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your device’s hard drive, clear GIFs are embedded invisibly on Site or App pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about usage of our Site. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.
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We use third parties such as network advertisers to serve advertisements on third-party websites, apps, or other media (e.g., social networking platforms). This enables us and these third parties to target advertisements to you for products and services in which you might be interested. Third-party ad network providers, advertisers, sponsors and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their ads and to personalize advertising content to you (including addressable TV/b2b). These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with Information, including personal Information, about you.
 
Access To Your Personal Information
You have the right to access, update, and correct inaccuracies in your personal Information in our custody and control, subject to certain exceptions, limitations and applicable laws. To the extent other state laws provide users with additional data subject rights, we will honor those rights following proper authentication and verification.
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You may request access, updating and corrections of inaccuracies in other personal Information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal Information for the purposes of verifying the identity of the individual seeking access to their personal Information records.
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You may also access, review, and update much of the Information you have submitted to us at any time via the Site or Services. You may also choose to close or request that we delete your account for the Services at any time.
Children’s Information
We do not knowingly attempt to solicit or receive information from children on the Services. If we become aware that a user is under 13 (or a higher age threshold where applicable) and has provided us with Information, we will take steps to comply with any applicable legal requirement to remove such Information. Contact us if you believe that we have mistakenly or unintentionally collected Information from a child under the age of thirteen (13).
 
Changes to This Privacy Policy
We reserve the right, at our discretion, to make changes to this Privacy Policy from time to time, so please review it frequently. You may review our Terms of Services and Privacy Policy at any time via links on the Site. Changes take effect immediately upon posting.
 
Contact Us
If you have questions or concerns regarding this Privacy Policy, our security practices, our Information handling practices or wish to access, update, and/or correct your personal Information, please contact us:

By email at:
chat@gozimba.com
By mail at the following address:
Zimba Inc.
204 The West Mall
Suite 900
Etobicoke, ON, Canada
​M9C 1C5